Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement
Who we are
As L&G’s Retail business, we’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.
We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.
What we do
DC and Workplace Savings
We’re the UK’s leading workplace pension provider. We harness leading edge technology and digital transformation with the aim of providing the best retirement outcomes for our 5.5 million defined contribution members.
We’re committed to supporting their changing needs at every life stage, from engaging with their first pension through the critical years of pot building to when they look to finally realise their retirement dreams.
Retirement and savings
Retail Retirement: We provide guaranteed income, drawdown and fixed term products to meet people’s retirement income needs.
Home Finance: Since 2015, we’ve helped people in their 50s and beyond enjoy a more colourful retirement with our Lifetime, Optional Payment Lifetime and Retirement Interest Only Mortgages.
Financial Advice: We give expert advice about making the best use of your money to achieve the best outcome for your retirement.
Protection
UK Retail Protection: We’ve sold life cover since 1836 and are the UK’s number one individual life insurance provider. We also offer Critical Illness Cover, and Income and Business Protection.
UK Group Protection: We offer Group Life, Group Critical Illness and Group Income Protection for companies ranging from 10 person SMEs to corporates employing thousands. Covered employees can also access our free, day-to-day wellbeing and counselling service.
Mortgage Services
Mortgage Club: We work with lenders to deliver great products, pricing and criteria, supporting them with a wide range of tools, benefits and events.
Mortgage Tech: Technology is a core part of our Mortgage Services offer and includes Ignite, our online research and sourcing platform.
Surveying Services: Our in-house surveyors and partner firms together help an average 336,000 home buyers a year with all aspects of residential property surveying.