Our supply chain and suppliers
We have a complex supply chain and understand that our actions have far-reaching consequences. We recognise the importance of balancing financial considerations with promoting environmental and social sustainability both within our operations and within our supply chain.
We follow a robust procurement framework to ensure we work with suppliers fairly and effectively.
This approach helps us manage risk and deliver value for customers, colleagues, regulators and shareholders. Our contracts set out what we expect legally and commercially when our suppliers work with us, including legal compliance, data security and service continuity details.
We keep our approach up to date with evolving sustainability standards and expectations. This includes checking suppliers’ environmental impact, labour conditions and respect for human rights. Regular audits and assessments help us maintain an ethical and responsible supply chain.
Key procurement documents
Our supplier code of conduct sets out our ambition and defines our expectations for suppliers, covering wages, climate change, human rights, modern slavery and diversity:
Our purchase order terms and conditions are incorporated into any purchase order issued by us to our suppliers:
Our modern slavery statement describes the strategy, risk processes, governance and key performance indicators that help us tackle modern slavery in our supply chain.
Our social impact report describes our approach to business ethics, the commercial and not-for-profit actions we’ve taken and people-related disclosures.