Legal & General shakes up property management industry with new operating model
LGIM Real Assets (Legal & General) announces that it has established a new innovative operating model for managing its buildings, which is set to help disrupt the property industry, maximising the performance of investments and developing stronger occupier relationships.
Legal & General’s new model addresses this shift in service standard requirements, by embedding a Facilities Management Integrator (FMI) Partner into its model in order to provide a more data-led, agile service for its occupiers, which can be tailored and flexed to their specific requirements.
Legal & General has appointed Bellrock Properties & Facilities Management Limited (Bellrock) as its new FMI Partner. Bellrock has specialist skills in being able to provide real-time data on buildings and supply chain performance which will allows us to maximise the benefits a well-run building can offer. This will lead to improved energy efficiency, better sustainability credentials, and buildings performing more efficiently, meeting our occupier’s requirements and expectations. Over time we will also be able to make a demonstrable link to our occupiers business performance through data analysis.
Bill Hughes, Head of LGIM Real Assets:"This new approach should be a game changer for the property management industry and will separate the winners from the losers, redefining how we manage our buildings."
Notes to editors
Established in 1836, L&G is one of the UK's leading financial services groups and a major global investor, with £1.2 trillion in total assets under management (as at FY25) of which c. 43% (c. £0.5 trillion) is international. We have a highly synergistic business model, which continues to drive strong returns. We are a leading player in Institutional Retirement, in Retail Savings and Protection, and in Asset Management through both public and private markets. Across the Group, we are committed to responsible investing and dedicated to serving the long-term savings and investment needs of customers and society.