Legal & General Group Protection has strengthened its Be Well. Get Better. Be Supported. wellbeing framework even further, by announcing its new partnership with Spectrum.Life. The partnership brings a digital, integrated wellbeing solution, at no extra cost, to all existing and new clients, across their Group Life Assurance, Group Income Protection and Group Critical Illness Cover.
1 Mar 2023
Spectrum.Life is a leading digital mental health and wellbeing platform provider, already supporting over 2,000 organisations and 4m+ employees in the UK and Ireland. Its proposition is designed to remove wellbeing complexity and evolve the traditional Employee Assistance Programme (EAP) concept.
This exciting new arrangement combines traditional EAP services, such as ‘in the moment’ support to employees and their immediate family - 24/7, 365 days a year - including access to: counsellors (also bereavement counselling); legal and financial information; a medical helpline; manager consultations; and critical incident support.
It also evolves some of these aspects. For example, instant support is available from highly experienced and accredited Counsellors or Psychotherapists, as appropriate. Also, a range of evidence-based therapeutic models is available, as well as traditional short-term solution focused therapy (Cognitive Behavioural Therapy). Support is delivered in the format the individual feels comfortable with; online platform, app, telephone, live chat, SMS, WhatsApp, email and, if preferred, they can request a call back.
The Spectrum.Life platform and app adds value beyond traditional EAP support. This includes:
James Walker, Head of Product and Proposition, Legal & General Group Protection:
“Our new partnership with Spectrum.Life is directly aligned with that goal, helping bring together all the pillars of wellbeing in the one place, plugging everything into both our expert in-house clinical support and existing services where appropriate, such as Virtual Clinic, launched last year as part of Group Income Protection.
“Through simplification and connectivity, we hope to encourage day-to-day usage – in a preventative and proactive way – thereby helping realise value for both people and business.”
Stephen Costello, CEO, Spectrum.Life: “In Legal & General Group Protection we believe we’ve found a partner who’s as passionate about making workplace wellbeing more manageable, customisable and accessible than ever, for companies of all sizes, as we are. Combining our wellbeing and technology expertise with Legal & General’s outcomes-focused framework – Be Well. Get Better. Be Supported. – we can provide full-service, integrated solutions, all in the one place; not only helping more employees and their families, but also helping those tasked with managing wellbeing in the workplace.”
Established in 1836, Legal & General is one of the UK's leading financial services groups and a major global investor, with over £1.2 trillion in total assets under management* of which a third is international. We also provide powerful asset origination capabilities. Together, these underpin our leading retirement and protection solutions: we are a leading international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Through inclusive capitalism, we aim to build a better society by investing in long-term assets that benefit everyone.
*at 31 Dec 2022
As of 1st January 2022, Legal & General Retail Retirement and Legal & General Insurance (our two retail businesses) have been combined into one division, Legal & General Retail to enable us to better serve the needs of our retail customers.
Legal & General Retail helps protect the lives and futures of our customers; the division covers the savings, protection and retirement needs of our c12 million retail policyholders and workplace members. In 2021, we wrote £957 million of annuity premiums, and issued £848 million of Lifetime Mortgages and Retirement Interest Only Mortgages. Our Workplace pension platform served 4.4 million members, while in the UK we paid out a total of £1,133.8 million in insurance claims.