Press releases

Legal & General integrates One Mortgage System with its SmartrFit platform

Integration will give OMS users free access to SmartrFit, with no licence fees.

25 May 2023


Full press release

Legal & General Mortgage Services has today announced the full integration of its mortgage research and sourcing platform, SmartrFit, with customer relationship management (CRM) provider, One Mortgage System (OMS).

Through the integration, OMS broker users will now have free access to the tool and are not subject to any licence fees or contracts. When OMS brokers select SmartrFit as their sourcing provider they can access SmartrFit’s forms, which are pre-populated with existing data from within OMS customer records, saving them time that they previously would have spent re-keying data.

The SmartrFit platform provides OMS users with a complete sourcing solution, free of charge, giving them access to criteria, affordability, property check and product sourcing tools. Brokers can easily filter and tailor their search results through the integration and use one or more of the tools in combination when needed.

Search results, and any documents generated from within SmartrFit (for both products and affordability), are also available to view within the OMS system, giving brokers access to full case histories and a single source of truth in one place when advising their clients.

SmartrFit displays results from over 130 lenders, both on and off the high street, along with real-time updates to criteria, pricing and products, which OMS brokers will now benefit from. Brokers can also access regulatory support through the platform, as it gives users the ability to produce and save compliance documents, including the European Standardised Information Sheet (ESIS) and Evidence of Research, to ensure they are meeting industry standards.

Advisers can also join Neal Jannels (Managing Director, OMS) and Joe Wilson (Key Relationship Manager, Mortgage Technology – Legal & General Mortgage Services) on 8th June at 10am to find out more about the integration and the SmartrFit journey. Sign up for the webinar, here.

Jodie White, Head of Product & Transformation, Legal & General Technology: “We are delighted to integrate our SmartrFit platform with One Mortgage System and support its brokers with all their product sourcing and research needs.

“Ongoing cost-of-living pressures have meant that brokers are dealing with higher volumes of complex cases, and now that they are able to add expenditure for up to four applicants through SmartrFit, they will be better-placed to overcome this issue and simplify processes. Additionally, SmartrFit can cut 41 minutes per case, giving brokers more time back to advise these clients in particularly complex circumstances.”

Neal Jannels, Managing Director, One Mortgage System (OMS): “Our integration with SmartrFit is another way that we’re helping advisers work effectively in our fast-paced market. We hope that the cost and timesaving benefits of SmartrFit will give brokers the tools they need to quickly make the right decisions for their clients.

“We appreciate that there can be obstacles for advisers trying to source the best mortgage for their clients, and with the next Consumer Duty deadline soon approaching, we encourage our users to lean on tools like SmartrFit, and our own CRM system, to do the heavy lifting for them.”

Further information

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Claire Byrd

Senior PR Manager

Legal & General Retail

Notes to editors

Established in 1836, Legal & General is one of the UK's leading financial services groups and a major global investor, with £1.2 trillion in total assets under management* of which 40% is international. We have a unique and highly synergistic business model, which continues to drive strong returns. Legal & General provides powerful asset origination and management capabilities directly to clients, which also underpin our leading retirement and protection solutions. We are a leading international player in Pension Risk Transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Our purpose is to improve the lives of our customers and create value for our shareholders. Through inclusive capitalism, we We are investing in long-term assets, such as real estate and infrastructure, that can help build a better society for the future.

*at 31 December 2023

Legal & General Retail helps create brighter financial futures for all our customers. The division covers the savings, protection and retirement needs of our c.14 million retail policyholders and workplace members.  

In 2023, we had total individual annuity sales of £1,431 million, and issued £299 million of Lifetime Mortgages and Retirement Interest Only Mortgages. Our Workplace pension platform served 5.2 million members, while our Protection businesses gave peace of mind to several million direct, group and US customers, taking in £1,991 million of UK and $1,584 million of US gross written premiums.