Press releases

Legal & General shakes up property management industry with new operating model

LGIM Real Assets (Legal & General) announces that it has established a new innovative operating model for managing its buildings, which is set to help disrupt the property industry, maximising the performance of investments and developing stronger occupier relationships.

23 Jul 2019

Press release (PDF 82KB)

Legal & General’s new model addresses this shift in service standard requirements, by embedding a  Facilities Management Integrator (FMI) Partner into its model in order to provide a more data-led, agile service for its occupiers, which can be tailored and flexed to their specific requirements.

Legal & General has appointed Bellrock Properties & Facilities Management Limited (Bellrock) as its new FMI Partner. Bellrock has specialist skills in being able to provide real-time data on buildings and supply chain performance which will allows us to  maximise the benefits a well-run building can offer. This will lead to improved energy efficiency, better sustainability credentials, and buildings performing more efficiently, meeting our occupier’s requirements and expectations. Over time we will also be able to make a demonstrable link to our occupiers business performance through data analysis.

Bill Hughes, Head of LGIM Real Assets: "This new approach should be a game changer for the property management industry and will separate the winners from the losers, redefining how we manage our buildings."